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Abstract
The Fourth Industrial Revolution (4IR) is characterised by disruptive technologies such as artificial intelligence, the Internet of Things, and blockchain, which present significant opportunities to transform governance, enhance service delivery, and foster community development.
This article explores best practices for local government reform, with the focus on integrating 4IR technologies to advance governance and sustainable development.
The research is situated within the context of South Africa’s local government framework and juxtaposed with international benchmarks to provide actionable insights.
The study utilised a qualitative research approach in the form of secondary data analysis, whereby academic literature, policy documents, case studies, and reports were reviewed. This methodology enabled a comprehensive examination of international best practices and their applicability in the South African context. The analysis was guided by theoretical frameworks, including the diffusion of innovation and stewardship theories, to provide insight into the adoption and implementation processes of 4IR technologies in governance.
The findings reveal that the adoption of 4IR technologies in local government necessitates inclusive governance, robust policy frameworks, and substantial investment in digital infrastructure to bridge the digital divide.
Integrating 4IR technologies into local government operations can significantly enhance service delivery and governance; however, achieving this requires addressing systemic challenges such as policy gaps, infrastructure deficiencies, and inequities in access.
This article contributes to the discourse on governance innovation by offering a comparative analysis of best practices and strategic recommendations tailored to the South African context.
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