The Reform of Public Administration in Kosovo


Reform, Public Administration, Electronic Government.

How to Cite

KRASNIQI, M., TAHIRI, L. ., & KOLLONI, A. (2020). The Reform of Public Administration in Kosovo. PRIZREN SOCIAL SCIENCE JOURNAL, 4(2), 99–102.


The reform of Public Administration in Kosovo is an essential part of the State-Building process. By the administrative reform, the Government aims to modernize the Public Administration, to strengthen its capacities and to make it more efficient and accountable. The post-conflict period in Kosovo from 1999 when the building of the new Public Administration in Kosovo began until the beginning of the administrative reform is a relatively difficult period for Kosovo. The reform of the Public Administration in Kosovo is manifested in two ways: first, in relation to its own development structure and, secondly, in relation to the functions it performs, the effects which are realized and the services provided to Institutions and citizens. The implementation of E-Government in Public Administration in Kosovo enables all efficient categories of Government services, at any time and from any distance, in order to meet daily needs of citizens. E-Government modernizes the administration and enables the creation of an efficient and accountable management at all levels of administration. Through the provision of electronic services to citizens, Kosova will be part of Europe.


Denhard R. and Janet P. (2009). Administration: An Action Orientation. 6th Ed. Thomson Wadsworth, Belmont CA.

Dwigh W. (1972). Developments in Public Administration: The Annals of the American Academy of Political and Social Science.

Donald K. and James F. (2009). The Politics of the Administrative Process. Washington D.C.

Mirlinda B. (2011). Impact of Public Administration: Innovations on Enhancing the Citizens’ Expectations, International Journal of e- Reforma e administratës publike në Kosovë Thesis, Vol.2.

Mirlinda B. (2008). Osnovne crte kompjuterizovane javne uprave, Hrvatska Javna Uprava, Journal no. 2.

Mirlinda B. (2011). Simplification of public administration through use of ICT and other tools, European Journal of ePractice. Vol.12.

Mark. B. (2004). Zhvillimi i demokracisë së pushtetit vendor në Kosovë, për IDEA-nNdërkombëtare. Available:

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Copyright (c) 2020 Milot KRASNIQI, Laura TAHIRI, Azem KOLLONI


Download data is not yet available.